Product strategy
Audience, service model and launch priorities defined before build.
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Platform • Mobile applications
A two-sided service marketplace built as one product
A UAE service marketplace needed to connect families and licensed service offices through one clear bilingual experience.
360°product delivery
2connected audiences
EN/ARbilingual journeys
The challenge
Two audiences needed clarity without creating two disconnected products.
Families needed confidence while comparing services, while licensed offices needed structured participation, profile management and clear operational handoffs.
The engineered solution
Every product layer was designed as one experience.
Strategy, bilingual UX, website, mobile applications, backend, payments and the partner portal were delivered as one connected product.
Bilingual UX
Clear Arabic and English journeys for both sides of the marketplace.
Website and mobile apps
One identity and connected service experience across devices.
Payments and partner portal
Operations, participation and payments connected to the customer journey.
The operational value
A coherent platform ready to support a growing marketplace.
- One product identity
- Clear journeys for both audiences
- Connected partner operations
- Mobile-first access
Does this resemble your challenge?